Unhappy with previous advice?

If you are unhappy with any aspect of our relationship we will work for free until this is resolved and you are happy again. we regularly monitor the satisfaction of our clients, and are proud to say that every client is happy with our service.

We do not expect you to be unhappy, as we maintain strict service standards. However, we recognise that sometimes things do go wrong.

What do our clients say about us?

'Woodruff Financial Planning conducted a thorough search of products suitable for my needs. My adviser gave me lots of information and his advice was spot on, but still enabled me to make my own decision. Service was good as he always chased the mortgage company on my behalf and he was always on hand to answer my annoying questions. In terms of value for money you can't get better.' Sadie Rizzo - mortgage client

'Documentation was in-depth and informative, research was extensive and the advice given was independent and unbiased. We were shown the light in a very unclear market. 10/10.' Jason Berry - pension client

'Product research was very thorough, advice was extremely good, and recommendations were clear so that I understood them. Recommendations were clear so that I understood them and reports were detailed and factual. The service was prompt and the adviser was always available to help. Excellent value for money.' James A Brown - mortgage client

These opinions were taken from client satisfaction surveys.

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